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Hello,
Brief description of the issue:
Since yesterday morning, the Spotify App doesn't work anymore, on my 2 Android Devices at the same time.
Steps to reproduce the issue:
First I tried to reinstall the app (with a device restart before reinstalling) : the app is working until I log in with my Premium Account. After signing in, the app crashes, et it is not possible to launch it anymore, it crashes instantlyn, even after rebooting the device.
Then, I reinstalled the app (with the device restart) but I did not chose to log in with my account, but I created a new one. This WORKS... At this point, I come to the conclusion that my account is blocked, or something like this.
The problem is present on my 2 devices :
- Xiaomi MI5 (Android 6.0.1)
- Xiaomi MI Pad (Android 5.1)
Type of Spotify account you have (Free/ Premium): PREMIUM (I was enjoying the 30 day trial and was willing to continue being premium...)
The app version of Spotify you’re using: on the 2 Android devices, the last version of the app (6.3.0.88).
Thank you for the help.
Solved! Go to Solution.