Dear, 

I'm a Spotify user for manuy years now. From time to time I had issues with SD Cards - I always could solve these. Untill now ... I bought a new Samsung Galaxy A5 2016 and SD Card problem which I cannot solve occurred. 

I have following configuration : Samsung Galaxy A5 2016 - Android 6.0.1. - Spotify 6.3.0.822 armV7.

My reformatted and new SD Card is recognized by my phone - I configured Spotify to store my music on the SD Card - I authorized Spotify in my Phone configuration to manage storage - I did a clean install and checked the Spotify cache & files on my SD (which are present there) - I tried so may things (solutions I found on this forum) but in vain 😞

What is happening : my music downloads (play lists) are correctly saved on my SD card. It's working perfectly untill my SD card is not recognized anymore in Spotify and downloads are dissapeared in Spotify (not possible anymore to play music offline - no indication anymore that playlists are available offline). The Spotify files are still on my SD Card but apparantly not accessable anymore by Spotify. Downloading again is the only solution. It' my impression that this is happening when I loose wifi connection and automatic reconnection afterwards when Spotify is playing.

I hope that my problem is explained clearly. I'm not that technical - so solutions such as editing in root - are not really my thing. 

Is this problem known and in case this is, would there by a step-by-step solution avalible somewhere ? Is this a Spotify, Android or Samsung problem ?? 

Thanks in advance for your great help. 

Stefan