Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Poor sound quality

Hello, i have been using Spotify on my iPad and PC for a couple of months and i am impressed by the app. However I recently got an iPhone 7 Plus and installed Spotify there too, but the sound quality was noticeably worse that it was on my iPad. The music playback just sounds worse on the iPhone and there is distortion as well. I have tried reinstalling the app a couple of times and setting the streaming quality to Extreme, but the problem didn't go away. Please share any ideas or suggestions you may have to help me solve the issue, thanks!
Who Me Too'd this topic