Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My Windows Phone app is unusable - it seems to be perhaps a problem relating to playlists? When a playlist is on the "your music" screen, or when browsing playlists, I am constantly interrupted by the "loading" overlay. In between showing this, it shows blank playlists or a partially downloaded playlist.
I have re-installed the app to no avail - same issue. Using Windows Phome 10, Spotify version 5.2.4.0.
Premium subscriber - please help - this was working fine a few weeks back?