Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Severe battery drain IOS 10.1.1

Hey guys,

ever since the iOS10 update Spotify kills my battery. 2 hours of Spotify playback (Screen off, mind you) drain my battery by 46%. It is not feasible to use this service at the moment.

 

My data:

  • iPhone 6S
  • iOS 10.1.1
  • Spotify: 6.8.0.3786

 

Here's a list of things I tried in order to fix the issue (in that order):

  • Run in battery safe mode: does not help, maybe a little but not considerably.
  • Re-install Spotify: no effect.
  • Reset the iPhone and restore it from an iCloud backup: no effect.
  • Calibrate the battery twice (draining it to 0%, charging it to 100% in one go, hard reset the phone afterwards): no effect.
  • Reset the iPhone and set it up as a completely new phone (no backup): no effect.

So, this is it. It cost my several hours to do all this and it changed nothing. At the moment, I cannot listen to music without a battery pack attached. It will just kill my battery like crazy and I rely on my phone for work. Might have to switch to Apple Music. It is worse in almost every aspect but I cannot use Spotify in its currents state.

 

I would be really thankful if you could provide any help.

 

Best wishes

Franz

 

IMG_0005.PNG
Who Me Too'd this topic