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App Freezing

iPhone 5S. iOS 10.1

Spotify 6.8.0.3786
Premium Account

Spotify is freezing on startup. When it does manage to start correctly, I am able to listen to 1 song, on offline or online mode, and then it completely freezes. It also prevents me from going to other apps until after the Spotify app shuts down by itself. I've cleaned my phone, leaving enough space for my offline playlists, and reinstalled the app, but the issue persists

Who Me Too'd this topic