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Who Me Too'd this topic

Spotify does not work with mobile data

Hello, 

I am having trouble with my Spotify on mobile data. Apparently whenever I want to listen to Spotify with cellular data it says "Spotify is offline" and "No internet connections". 

 

I have tried:

-reinstall spotify

-restart my phone

-log in and out

 

Funny thing is that, I tried listening on my laptop with my phone as a hotspot and even on the desktop Spotify said "No internet connection" ?

 

-Cellular data usage is enabled for Spotify

-I have premium account.

-iPhone 7

Who Me Too'd this topic