Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Running spotify premium on Android 7.1 on a Nexus 5X. Every time I open up the app after letting it sit for a while without playing music, I have to restart or it will say that every track is not availible. I can switch tracks while music is playing, but once I turn it off for more than a few minutes, when I come back to the app every track will be not availible. I have to restart the app twice in order to play any tracks.
This happens every time I use the app, with every track. Even tracks I have downloaded.
Anybody else have this issue?