Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Web Player no sound, playlist error

EDIT: It works now. There seem to be issues with the new web player.

 

Unbenannt.pngI tried to play some music in the web player, wich worked perfectly a few days ago. Now, with the new design, I get an error message that something went wrong with my playlist and there's a reload suggested. But this changes nothing. There is no sound if I try to play music and if I reload the error message reoccurs.

 

Things I tried:

  • cleaning cache
  • reinstalling flash
  • granting exception in Chrome for the new URL (open.sportify.com)

 

System information:

  • Win 7 Prof (latest patchlevel)
  • Chrome 55.0.2883.87
  • Flash Version 24.0.0.194
  • HTML Proxy is present

Thanks for any suggestions to solve my problem.

Who Me Too'd this topic