Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have my Samsung Galaxy 4 set to automatically update. It is currently running 5.0.1 Lollipop.
Other apps still allow speech to text when the keyboard appears. It seems that Spotify is the only app that will not let me use this feature when the keyboard appears.
THIS IS NOT SAFE and should have an extremely high priority to fix because many people (including myself) are trying to type while driving because we need to find a specific song while driving. It used to be easy - click search and then hit the microphone and say "Girls Just Want To Have Fun" and voila.