Greetings,

Hello, 

I've been using a Galaxy S7 with Spotify for a few months now. I've never been able to get my music to save to the micro SD card. Last night I upgraded to Nougat 7.0. I did a complete device wipe with the new update and was hoping this would resolve these problems. It didn't. 

Here's what's happening: If I use a file explorer to view my files, it appears Spotify music is indeed saving to my micro SD card. It seems the music files live here: SD Card -> data -> com.spotify.music -> files -> spotifycache -> storage.

I've looked around on the internal storage and can't seem to find any music files saved from Spotify. Yet, any music I download offline seems to eat up my internal storage. If I have 6GB of music stored offline, Spotify shows as 6GB app when I review "internal storage" under system settings. 

I've done the following to try to fix this:

-Completely uninstalled Spotify

-Reformatted micro SD card using the phone's format tool

-Logged out of all online devices

-Reinstalled the app after completely wiping it off the phone

-Confirmed Spotify settings indicate music downloads to SD card (the app defaulted to this).

I'm using a Galaxy S7 Edge. Android version 7.0.

What's going on here? Is the phone downloading the music twice? I can't find any offline music stored to the internal storage, yet downloads to the SD card seem to eat up internal storage too. 

Any suggestions would be appreciated.