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Who Me Too'd this topic

I have spotify premium but can't use crossfade on phone

I have spotify premium but I can't use a lot of options, such as crossfade, on my phone (android, samsung galaxy S7). The weird thing is it's not like I have a free account because I don't get any adds when I listen to music. I checked my account on the website and it says that I have spotify premium. It is the first month that I pay 9.99 euro (since Decembre I had three months premium at 0.99 euro) Anyone can help?
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Who Me Too'd this topic