Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Samsung S7 Issue w/ metadata and control using Bluetooth

Hello..

I've just bought a Samsung galaxy s7 and for my sadness I discovered that my favorite app, spotify, doesn't work fine with the greatest concurrent of iPhone nowadays.. hard to accept! I used to use a Moto X connected via Bluetooth with my car (pioneer multimedia) and never had any relevant issue. But with S7 it simply doesn't show the metadata as album and song name, and worst, it doesn't respond to my quick controls on the steering wheel neither in the multimedia panel. Searching on the internet my deception got complete when I found discussions from months and months ago about this issue with a lot of smartphone models using Nougat and even older android versions, and seems that spotify don't care too much about it. Already tried some options to fix it but no one have worked.. I just expect someone from spotify support can give a clarifying answer to this topic explaining what happens, and please don't blame incompatibility issues of one of the most famous car audio manufacturers neither Samsung.. it's crazy that something so simple doesn't work between the most famous streaming app and a currently top rated android smartphone.. disapointed.
Who Me Too'd this topic