Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Unrecognized device showing up. Amazon FireTV.

Hey there. I noticed an unrecognized device showing up on my "Devices" tab. There is an Amazon FireTV. I only use my account on my PC, Samsung phone, and Playstation 4. I have a family account, and they have a few other devices, but none are a FireTV.

I tried the "Log Out Everywhere" option, and, because I log in with Facebook credentials, I changed my Facebook password. When I relog, the FireTV still shows up.

Relatedly, is there a way to convert my account from logging in via Facebook to using a spotify ID and Password?

Who Me Too'd this topic