Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

keeps interrupting music, asking to stay on this device or switch to some other device I don't know

I keep getting interruptions when I play Spotify on my iPhone, as if I were using it on multiple devices and switching between them.  The optiosn are "continue on this device" or "listen on ___." However, I've never heard of the some of the devices it asks me about.  I tried clearing all permission history from authorized devices and re-authorizing just my devices, but the problem keeps happening.  Help?!  Also is there a way that I can talk to real Spotify.  This is really frustrating if every minute it keeps interrupting my music and asking me to switch to another device.  Thanks

Who Me Too'd this topic