Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
SHUFFLE is entirely broken or I've found the limits of how it works.
I have set up a playlist of 2900 songs that I love playing. BUT I dont to listen to them in the order I added them. I want to listen to them all in a random order, and it never to repeat them.
So I use the SHUFFLE option as that would assume you would shuffle the entire playlist.
But it DOESNT, all your shuffle does is choose 100 random songs from the playlist and will ONLY play those songs, so if I go to the end of the queued shuffle songs it then goes back to the first one and doesnt play any of the other 2800 songs in the playlist!!!!!
Trust me I've messed about with it tons of times and it does the same every single time.
The only way to change that 100 songs is to stop the app and then open it again, but then its only the same 100 songs again!!!!!!
Can you let me know how this can be avoided so shuffle does actually shuffle my playlist of 2900 songs!!!!!