Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Up until a few days ago, I had absolutely no problems connecting to my two Yamaha MusicCast speakers (WX-010 and WX-030) with Spotify Connect on my Android phone. All of a sudden, I very frequently have it get stuck on "Connecting..." when I try to connect. I have the same problem with the desktop version of Spotify.
This is specific to Spotify Connect as I have no problems playing Pandora on the speakers. I didn't change any of my network settings or do any kind of upgrades.
I've tried the following:
1) Restarted my router (once by restarting it, and once by completely uplugging it and plugging it back in).
2) Powered off and powered back on the speakers.
3) Completely reset the speakers and reconnected them with the MusicCast app.
4) Signed out of all Spotify devices and signed back in.
5) Removed and reinstalled the Spotify app from my phone.
None of these have helped. Is there a known Spotify Connect issue with Yamaha devices going on now?