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Who Me Too'd this topic

Downloaded music not playing offline

Evening all,

 

I have a premium account that when I lose internet connection does not let me play my content that has been previously downloaded.

 

I just receive a message 'You're offline, To Play this, you'll need to go online first'

 

This is especially annoying on flights and in bad signal areas.

 

I hve a 64gb Iphone 6 with lods of space left on memory.

 

Any ideas how to solve this?

 

Cheers,

Pierce

Who Me Too'd this topic