Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I am strongly thinking about switching from apple music to spotify, but I noticed something weird.
As long as music is playing I can control my music over the lock screen which is nice, but the moment I pause, the lock screen controls disappear.
In constrast, apple music stays there even if I pause the music. and later in my car it contitunes to play. ... I noticed the same with google music. But with spotify I have to unlock my phone again and open the spotify again.