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Hi,
I have a theory that I found a bug/error because it happened to me for the 3rd time already.
So, I was using Spotify then I restart my phone (other app recommendation) without turning off Spotify. After restarting the phone, I stumble upon my downloaded albums to play again what I'm listening earlier. My downloaded albums are now tagged as not downloaded. I checked the file folders and it's deleted but it's still there.
I think the cache for downloaded songs are broken upon shutting down the phone. Now, I need to reinstall Spotify to delete those useless files because of broken cache.
This was just a theory of mine. But if it's the true reason behind this downloaded songs turning to not downloaded, I think they must fix this cache handling upon shutting down to avoid error.
Well it's not a problem for me to download again this songs (8GB songs) but it's just a waste of a lot of bandwidth and time tbh. As I said this is the 3rd time I'm experiencing this issue and reinstalling Spotify is not a solution.
Specs:
Asus Zenfone Selfie (ASUS_Z00UD)
Android v.6.0.1 (Marshmallow)
Spotify v.8.4.5.1092 armV7
Solved! Go to Solution.