Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I cannot get Spotify tracks to pause/stop with the centre button on my BT earphones. All other buttons work including pressing same centre button to Play a track. It is annoying as I have to go in to the watch menus to pause audio when running, instead of single pressing centre button. Odd thing is if I switch to the default music player the centre button works properly and toggles between play and pause/stop.
Are other people seeing this same issue with Spotify?
I am using JBL contour earphones and running Spotify offline with music stored on watch. Seemingly it is a bug in the app as the headphones work fine with the default player.