Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello,
I was trying to update my payment method from a NZ credit card to a US debit card however it asks me to change my country in order to do so. When i follow the link it takes me back to the start of the change payment option page (not useful). I have also looked on the support page how to do it. It talks about getting to typing in your new details and clicking on the "..." button however there is no "..." button to click.
My country remains greyed out and wont let me change it.
Help I need my music to make it through the day 😛