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Who Me Too'd this topic

Huge amount of data being consumed by Spotify

I am using the Motorola G4 Plus (Android 7.0) with Spotify Premium installed. This past billing cycle, within 3 weeks, the app has consumed 3.37 GB of data. I still have a week to go before the data counter reset. It has never been this large before. I only listen when I'm driving in the car for maybe an hour a day tops. Can the data usage be this high?

 

I have tried clearing the cache, logging out and back in again, uninstalling and reinstalling the app. I only download the songs using Wifi. Cellular download is turned off.

 

Has there been a change to the app to cause it to download more data?

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