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Who Me Too'd this topic

Traveling abroad for a week, says I have no internet connection

I have a premium account in the US and am vacationing in Spain for a week. I went to load up a playlist this morning to go for a run and it said that there was no internet connection, even though I had full service. It should be noted that my phone is currently roaming, since there is no Verizon here. However, according to everything I could read, with a premium account, this shouldn't be a problem and I should have international access right? Can someone tell me if I missed something? Or how to get spotify to work off wifi so I can use it when walking around?

 

Thanks.

Who Me Too'd this topic