Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Available tracks differ by user

Hello,

I always assumed that the tracks that are playable in Spotify are related to your location. Some tracks you can play in the UK, but not in The Netherlands. Has something to do with contract with label companies. I can understand that. 

 

Now I wanted to send some tracks to a friend, but she can not play or even find them. We both live in The Netherlands. She gave me her password and I logged in with her account and I also could not find the tracks. How is that possible? I have an unlimited account and she has a Premium account. Futher all settings are the same. 

 

One other thing, she has not connected her Facebook to her account and I did, but I can not imanage that would be the cause of the problem

 

Anyone any ideas? 

Who Me Too'd this topic