Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I'd been a Spotify subscriber for around a year, until recently.
I am SICK TO DEATH of this app crashing out every few minutes. Sometimes you get a tell-tale stutter, then CRASH, or just a simpe CRASH.
It seems that many people running this app on an Apple product are suffering from this issue, and an intense frustration at the staff here at Spotify in not fixing it.
We are SICK TO DEATH of being fobbed off with the sort of 'try this....' answers to something that THEY know and WE know is a fundamental issue with this app.
If you are also hacked off with this app and the level of customer service (used in the losest sense) here, then post in here.
Ignoring folks like us WILL lose them business and credibility. I'll also go way out of my way to ensure as many folks as possible know about this disgraceful service that has cost us money.