Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hola,
Hace unos dias vengo expermentando problemas con mi cuenta de Spotify, algunas de mis canciones se reproducen con un sonido saturado especialmente en la canciones con sonidos bajos. Ya intente el reseteo de mi telefono desde la configuración de fabrica y la reinstalación COMPLETA de Spotify pero el problema persiste. No es un problema fisico del celular porque las mismas canciones se escuchan perfecto en otras plataformas, solo en Spotify es donde se escucha con saturación ya sea con auriculares o con el parlante del teléfono. Busco una solución eficiente, rapida y concreta para poder seguir utilizando la aplicación.
Gracias