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Hey there
I got the Pob Up, when I opened Spotify, my country listed in my profil is wrong (it is cause i moved from germany to austria) and that I should change it
well I tried it numerous times but it won`t work.
when i change it from GER to Austria and confirm it.
It says that the used email adress is already in use ( well thats also right because it is MY emailadress from this account ) <
when i enter some random mailladress and confirm it with my password ...... surprise.... Error again... this time invalid country... when i want it to change t it doesnt accept it....
HELP!!!!