Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I nevered used Spotify through Firefox as I never use Firefox but Chrome instead.
It has been 2 days since my Spotify Premium player plays by itself yoga music from a "Web Player (Firefox)" which I have never allowed. It plays my music for never more than 2 /3 secondes max and after a certain time changes to a yoga music.
Have I been hacked? I didn't found any help or liked subject on the help space on your website.
What is a shame is that I have my premium account, but I cannot use it properly.
I would really much appreciate your help.
Kind regards,