Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

When in offline mode, unavailable songs still try to play...

I have been using spotify for a little over a year now.

I have all the songs i want to work while in my car downloaded so that they are available offline.

I put spotify into offline mode, then go to library, then songs and click "shuggle play" at the top.

Before, this would work fine, as I had my entire library downloaded to be available offline.

I drastically reduced the songs i have downloaded to free up space on my phone.

Had to uninstall and reinstall to get the memory free'd up.

So, now when i click "shuffle play" while in offline mode, it ALWAYS 100% of the time picks an appropriate downloaded song to start off with, then 90% of the time it goes to the 2nd song on the list and just stops because its not a downloaded song.

 

Why is spotify trying to play non-downloaded songs when in offline mode?

 

using samsung galaxy s6

spotify version: 8.4.19.792 armV7

Who Me Too'd this topic