Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Offline Music Content is not Being Removed From the Phone.

I noticed the Spotify APP does not remove music content from the phone's hard drive when a playlist is switched from offline to onlineplayback. 

 

I first noticed this issue when removing songs from an offline playlist.  I noticed  that the size of the spotify app remained the same regardless of how many songs I removed from the offline playlist.  I then tried turning the playlist on and off (annoying, because it would require resyncing) to fix the problem. This made the situation worse. I lost the availability to play the playlist offline and the app still occupies the same amount of hard drive space. The only other solution I can think of is to uninstall the entire APP?  I hope this is not necessary.

Who Me Too'd this topic