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Who Me Too'd this topic

Can't log into Spotify on my Sonos system.

I've been trying to connect Spotify to my Sonos system, and have obtained a device ID and a password. This combination allows me to log into Spotify on the stand-alone Spotify applications, but when I try and use it on Sonos it says "Account Not Found: The Spotify server didn't recognise your login information." I was wondering what the problem could be as the username/device password combination works fine for normal logging in, but not on Sonos.

 

Any help anyone can provide would be greatly appreciated.

Who Me Too'd this topic