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Hello,
Spotify is connected to my facebook and i use it on my phone all the time. But everytime I go to log into spotify on my pc or laptop, it says my username and/or password is incorrect. I have tried changing my facebook password and trying to log in again and that doesn't work, Ive tried uninstalling the app on my pc and laptop and reinstalling it and that doesn't work. I can log in on my phone and on your website, its just the spotify program that I can't log into. Please Help!!!
Gemma