Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Android App extremely glitchy

I'm really trying not to be impolite, but the spotify app has been a buggy mess since the last update. I have premium, and all of my songs are downloaded, but for some reason spotify randomly pauses my songs. I know it's not my connection, because I have all my songs downloaded. It isn't my phone's performance either, because I uninstalled spotify, and redownloaded all songs in normal quality. Another glitch is that randomly, I won't be able to swipe to the next song. I can open the queue and select the next song, or hit the 'next' button, but the title and album cover will freeze. Like I said, I have premium and my songs are downloaded, so there's no reason the music should lag. What should I do? Please don't tell me to uninstall and reinstall, I've already tried and it didn't work. My phone is galaxy s7

Screenshot_20171012-184658.png
Who Me Too'd this topic