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Hey. Is anyone else having issues with album artwork display on iOS devices? It seems to be really pixelated only on albums that are saved to my library.
I first notified Spotify of this many months back, and again not so long ago, but it still hasn’t been addressed in the app updates that have followed. The same issue occurs across multiple devices - iPad Pro, iPhone 7, iPhone 5 on both iOS10 and 11 - so I’m pretty sure it can’t just be my account at fault.
It really is very, very ugly, and quite a turn off.
Anyone else noticed this on their iOS device?