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Who Me Too'd this topic

Home Screen not loading

Hey everyone,

 

So I got a new phone and ever since I started using the app on this phone, my Spotify home screen does not load and it is always showing this messsge - "Sorry, something went wrong. That didn't work. Please have another go." The rest of the tabs like Browse, Radio, Search and Library are working just fine. I have tried uninstalling, restarting and re-installing the app several times and also cleared the cache as well but still didn't work. Any ideas?

 

Phone: Note8, OS - 7.1.1

Thank you!

Who Me Too'd this topic