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Who Me Too'd this topic

Forced offline, syncing problems + Spotify erases my offline music! :-(

I had these problems since about 1 1/2 month or so. I've written twice to Spotify, who so far has neglected my messages.

 

Offline:

Most of the time when using the app, I am forced into an offline-mode. It is not enabled in settings. It does not matter wether I'm on mobile connection or WiFi.

 

Syncing:

I found out that if I completely uninstall Spotify and all it's files, I will be online when I log in the first time. I can then sync songs ONCE. After that, I am forced into offline-mode again. If I occasionaly go online, Spotify won't sync any list at all, or worse...

 

...erase my music:

Spotify claims that I have synced three devices, and then just erase all my offline songs. The thing is that I have only synced one device - my phone. This is of course VERY FRUSTRATING!

 

I use a Samsung Galaxy S2 with Android v2.3.3.

Who Me Too'd this topic