Hello there, This is my 3th time I try to get in touch with you, and it will be my last time. I want to end my Facebook account, but unfortunately my Spotify account is based on Facebook, so if I end my Facebook I can't use Spotify anymore (known issue). Somewhere on your community page they advised me to create a Spotify account without Facebook, create a case and get my playlists, account details, mail settings, etc, etc transferred to my newly created account. For this 2 cases has been created, but still didn't received any answer. Also because of the late reply my current Facebook account is automatically extended with another month Premium. Please get this done, without any issues so I can finally end my Facebook account. Its about cases: # 00609028 and # 00590418. You can reach my on my mail address: b****.h******@*****.com Looking forward to an answer shortly. Kind regard, Bjorn Huijben P.S. this is my last attempt for reaching you with urgency, there are many other music streaming application I could use.