Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify Premium won't work on my iPhone!

I downloaded the Spotify app onto my iPhone and got a free 48-hour trial for Spotify Premium. After the trial was over, I decided to buy it because I love it!! So, I installed Spotify onto my computer and bought the Premium version. I'm on the 30-day free trial on my computer now, but I do have a credit card on file. Spotify Premium works perfecly well on my computer, yet the app on my iPhone will not allow me to stream on demand; it says I need to have a Premium account which I do. I logged in and out of my account and tried to connect them over wifi but nothing is working. I use my Facebook to log in to my account, does that matter? Please help!!

Who Me Too'd this topic