Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi, so I can't figure out how to get songs I already have on my computer incorporated into my Spotify playlists on my phone. I can do it on the computer, but when I sync the playlist to my phone, the songs from my computer are grayed out, with the message "the track is not available." I've read up on it and apparently if your phone and computer are on the same wireless network, and you have offline mode activated, it should start syncing automatically. (This isn't the case for me.)
I'd really appreciate some input!
Solved! Go to Solution.