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Who Me Too'd this topic

Please change my subscription type.

Hi,

 

I have just realised been billed £9.99 for Spotify Premium, however I intended to purchase 'Unlimited'. If you can check my activity you will see I have only ever used spotify from my laptop (if you require my assistance with this, please let me know).

 

Could you thus please refund me the difference (£5.00) back to my original method of payment and change my subscription type to Spotify Unlimited so that I am not charged this amount again. If you need me to aid you in this process, please let me know.

Who Me Too'd this topic