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Hi,
I recently left the UK where i created my spotify account. I went to Switzerland for 6 weeks where i got logged out cause my location was different. I managed to change it and countinued to use spotify. Now, I am back home in Mauritius and it eventually logged me out again. i thought it would be a question of just changing the location again. But when i log into my profile edit, it wont give me any option other than Switzerland in the drop down menu. I can't change the location and have been logged out of the app, however it seems like i still can listen on the spotify web page! HEEEEEEEEEEELP!!