Hello, my spotify is giving me a lot of problems in the last hour.

At first it went off line randomly so I tried them all: exit-log out-restert pc-check firewall  but nothing changed, still off line. So I had to unistal it and reinstall following the directions on spotify website. 

Now the situation is even worse!!!!
Not only it takes ages to log in, but when it eventually does all my playlists are gone, all the history, and if i click on my picture on the top right and then on "profile" nothing appears...

Right now, in this moment it gave me the 114 error code...so the matter should be with the firewall....but I already did all the procedure with the firewall...I removed spotify from the exception list unistal, reinstal and then added it to the exception lists again.

HELP

and btw NO I didn't create a second account as my only account was the one linked to facebook...I never did any spotify username or whatever...