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Who Me Too'd this topic

Upgrade problems

Hi!

 

Upgraded to premium a couple of hours ago, have the receipt. Does not seem to be working, still have ads and still says to upgrade. I tried clicking upgrade again and it showed I was already premium. I've made sure my status says 'You have an active Spotify Premium subscription'. I've signed in and out numerous times. I've done a clean reinstallation on both my iPhone and my Pc. No results. Please help.

 

- øerkul

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