Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Premium not working

I just signed up and got a trial on spotify premium for 30 days, but when I log on there is no text saying premium next to spotify, and I still get ads, and when Im trying to listen to songs on my phone it says I'll need premium.

On the account management it says Ive got an active subscription for 30 days, and I got the receipt.

 

Please fix it, thank you!

Who Me Too'd this topic