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So I'm just complaining here, but Spotify said it would back up my iPod files to my computer, except it didn't. It created the new folder I wanted, but no files inside it. There was music on there I won't get back, won't find anywhere, neat bootlegs I no longer possess. AND it won't allow me to sync my local files to my iPhone. I honestly don't know why the hell I'm paying for this and am strongly considering terminating my subscription. Honestly the idea of having a "community" based customer-support system has always just seemed so cheap to me, I AM A PAYING FREAKING CUSTOMER IT IS NOT MY JOB TO FIGURE OUT WTF IS WRONG WITH YOUR PROGRAM.