Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
hey folks,
newb here in the forums. i love spotify and here are a list of problems i'm expericing so far.
Nokia Lumia 920
OS Version: 8.0.10211.204
- The music that is stored on my hard drive will not show up in the playlist and/or it will show but it cannot download the file
- Music that is playing in shuffle will play a song but of a different song than what the title shows what it should be playing.
- It will at times show it's offline even tho there is data connected.
- Playlists that are synced for offline usage will sometimes not play because the phone thinks it hasn't stored the songs but power cycle they'll work.
- Needs radio function
- It will crash while playing music at any song.
- Bluetooth connectivity can be glitchy, sometimes you cannot skip or go back a song. it'll show the command, but no dice.
If anything else comes up, I'll jot those in here. thanks!