Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Offline mode malfunction

I have an S4 and I am paying for premium.

Spotify offline mode is not working. The following iterations keeps happenning:

-Install spotify

-Download the playlists

-Eventually close spotify

-Re-open the app, at this point Spotify starts resyncing some songs and if I try to use the offline mode it no longer works. The songs move in the ticker but there is no volume

-Close Spotify and try to reopen. The app says that I have no SD card installed and the my OS tells me the SD card is corrupt

-Unistall the app

 

This has already happened 5 times. Another pain, if I don't have internet I can't even access offline songs as Spotify won't allow me to have access to my library unless I login.

Who Me Too'd this topic