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My Spotify is stuck on a song. It doesn't play. It's at 0:00 seconds. Clicking on previous song, next song or going to other albums does not help. It keeps showing this song being selected. When clicking to play another album, that album actually does show up in the recently played list, but it doesn't actually play. I tried deleting cookies. I tried using another browser. I tried using an entirely different computer. The problem is synced everywhere. I guess using a different account would work, but I'd like to use this account.
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