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Who Me Too'd this topic

Bluetooth and Lock Screen media controls not working

So recently I have been having the issue where bluetooth devices are unable to control the music. i.e Skip/repeat/pause/play... 

 

My device and version are as follows:

  • Device: Samsung S8+ (SM-G955W)
  • Spotify Version: 8.4.38.621 armV7

I found a few fixes but they are just temporary I listed them below:

  1. restarting device
  2. reinstalling the app
  3. clearing the data (through the spotify app)
  4. doing a force stop (Settings>apps>force stop)
  5. logging out then back in (this worked once then never worked again)

Now it's getting really annoying having to do one of the fixes every so often there isnt a set time when it fails... I found posts dating back to november about a user experiencing the same issue.

 

I would appreciate if someone knows a perment fix or at least an update on this issue?

 

Edit:

Forgot to mention that the issue also stops the lockscreen music controls from working...

Who Me Too'd this topic